Service description notebooks

The following services for notebooks are provided by the computer operation mathematics (RBM) .

We offer the following services for the members of the Institute of Mathematics:

  •     Access to the mathematics network
  •     New installation of Windows or Ubuntu with standard software
  •     Installation of licensed single-user software
  •     Support for support cases like defective hardware
  •     Advice on the selection of a new notebook

The following services are not part of our service:

  •     Backup and restore
  •     Setup of services for which we have instructions in our FAQs.
  •     Installation and support for Mac notebooks
  •     installation of additional software
  •     virtual operating systems
  •     Troubleshooting of configured systems (for example after an Ubuntu upgrade attempt)
  •     access to the WLAN

Please also consider the offer of the Notebook-Cafe of the University of Paderborn, which is available to you.